Thai Smiles Spa Cancellation Policy

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At Thai Smiles Spa, we value your time and ours. To ensure the best experience for all clients, we kindly ask that you review our cancellation policy:

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1. Appointment Changes & Cancellations

   • Please provide at least 24 hours notice if you need to cancel or reschedule your appointment.

   • Cancellations made with less than 24 hours’ to at least 1 hour notice will be subject to a cancellation fee of £25-£29 deposit depending on the service booked.

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1. No-Shows or Cancellations with less than 1 hour notice.

   • Clients who do not show up for their scheduled appointment without notice or try to cancel the appointment with less than 1 hour notice will be charged the full session fee.

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1. Late Arrivals

   • If you arrive late, your session may be shortened to accommodate the next client, while the full session fee will still apply.

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1. Emergency Situations

   • We understand that unexpected events happen. In cases of emergencies or illness, please contact us as soon as possible to discuss options.

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1. How to Cancel or Reschedule

   • You can cancel or reschedule your appointment on our website, by calling us at +44 7492 296 556 or emailing thaismilesspa@gmail.com.

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Thank you for your understanding and cooperation. This policy helps us provide the highest level of service and ensures fairness to all clients.